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π This is an ongoing and active document which will be updated as we educate ourselves further, flesh out initiatives and cycle through the changes that come with them. The Black Lives Matter movement has been a catalyst for us to become more accountable publicly and within the team. This document is becoming the blueprint for our studio to start publicly acknowledging and committing to not just this cause, but the many others that we care so deeply for. As we continue, we will keep you updated on our progress in this commitment to live and breathe our values.
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π€ All studio locations where we're privileged to work have this in common: sovereignty over that land was never ceded. We would like to acknowledge the traditional owners throughout the various locations in Australia and the US where this document was created. We pay our deep respect to indigenous elders past, present and emerging.
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Acknowledgement
As a venture design studio, we have not done enough to interrogate and break down the ways in which we uphold biased structures, including that of white supremacy.
The design industry is in many ways a microcosm of our socio-political systems, which are grounded in systemic racism. Our systems and processes, users and audiences that are prioritised, the words and images we use to communicate, and our modes of efficiency, are all intertwined and reflective of upholding standards of white supremacy. The racial and gender makeup of our industry reflect this as well. Our studio's racial composition, specifically, doesn't yet reflect the world we sincerely envision and want to help create.
With studios in both Australia and the US, we are uniquely positioned to reflect upon the intersections of systemic racism that proliferate between our two countries. The privilege of this opportunity places even more of a responsibility on us. We're responsible to do far more for our BIPOC communities which have so tenaciously shaped the land we stand on, and the culture we partake in and benefit from.
We are committed, as a group, to not only clearly identify how we may be actively anti-racist, but rethink how anti-racism can inform our work. We commit to continue to recognise how we can serve those who have long been neglected by our industry, and oppressed by our white, heteronormative society at large. We commit to peeling back the layers of white supremacy that we uphold and enact upon others, and to actively fight against this violence with our intentions, our voices, and our actions.
Approach
In order to make the most of our positions, skillsets and proactive tendencies, we begin with an analysis of how each of these things intersect with our privilege. We hope that this will begin to shed light on how we've fallen short through our own respective lenses in the past, and what we can start doing now to turn that around.
Getting deep into our respective lenses necessitates specificity with each of our roles within the company. We are probing what **we do by looking critically at how we do it, and to what consequences. Below, we grapple with a few role-specific questions that are just the very beginning of the long road ahead of questioning, and unravelling:
- Leadership
- Strategists
- Designers
- Content leads
- Developers
- Project Managers and Administrators
We're also committed to helping facilitate a baseline of fundamental awareness within our team about the intersecting issues that got us where we are today. We won't be approaching this issue with blinkers on. We know that a comprehensive understanding of the roots of racial inequity is necessary, as well as the connection between all other systemic injustices including environmental racism, social, psychological, economic, gender, sexual identity and beyond. None of these issues exist without the others. We commit to improving our ability to see the forest for the trees and using that to do what we do, better.
Commitments
Collectively, we need to continue to devise both short-term and long-term ways in which we, as a venture design studio, can directly and effectively address racism and injustice.
1 β Learning & Unlearning
Our first step in our commitment to further educate ourselves is the creation of an organised, internal space for doing so. It's a living document prioritising BIPOC authorship, where our wider team can collaboratively contribute to and learn from. We'd love to share this link with any other organisation who is looking to create their own β get in contact at [email protected]. Having multiple, accessible channels of learning and sharing will allow us to engage in proactive discussions around anti-racism, abolishing white supremacy and how we can be effective allies. We will assign roles and assume mutual accountability for our anti-racist journey.
- A few things we're currently watching/doing:
- Hosting screenings of In My Blood it Runs for both our LA and Australian teams
- Participating in diversity-focused webinars regularly. e.g:
- Facilitated workshops: We recognise that no matter how much we self educate and learn amongst ourselves, we need to bring in a professional who can draw our attention to things we cannot see. We're in conversation with a moderator who will run a company-wide race and equity awareness workshop and more intensive training down the line. We will provide an update on who they are and why we chose them once their availability is confirmed.
- Updating terminology: We will actively look to change outdated language traditionally used within tech and design that perpetuates racism. e.g.
- "Whitelist" and "Blacklist", will become: "Allow list" and "Block list"
- "Master" and "Slave" functions, will become: "Primary" and "Replica"
- "Master" repositories, will become: "Main" repositories
- "Slave" mode or flashes, will become: "Receiver"
2 β Partnering
Looking at the work we take on and how we can proactively seek even more projects that not only align with our values, but challenge our world views in a positive way.
- Our partners: We will be using the strengths of our studios to give a leg up to initiatives that need it. We will continue to strengthen and evolve existing long-term partnerships with Gilimbaa and ALNF that we're proud to have spent our years cultivating.
- User testing: Building a non-negotiable budget for user testing and community consultation where applicable for all relevant projects. This means pairing independent research with fairly compensated consultation with the people we're building solutions for.
- Internship program: Due to a number of social and political reasons related to the uneven access to resources that BIPOC face, we know for a fact that there is not enough diversity in tech and design. The primary HR complaint in these industries as it relates to diversity is simply that there are not enough qualified BIPOC to hire, or that the majority of applicants are white. Recognising these justifications as part of the problem, we will activate a paid internship program for two black and/or indigenous designers, writers, or developers per year in each of our studios. Through these, we will provide mentorship and cultivate emerging talent β and we hope to advertise them in a way that shows school-aged potential recruits that a career in these industries is possible down the track. We'll give the interns agency to openly express their points of view and experiences to strengthen and add value to our studio as a whole. Unconventional and boundary-pushing ideas come from everywhere; interns who challenge the status quo will be supported and compensated for the value they bring.
- If you think you'd be a fit for this program (or know someone who might be interested), and the ad's not on our site yet, never fear. Introduce yourself at [email protected] using the subject line: Internship program + your favourite emoji.
3 β Volunteering and Showing Up
Real change can happen when we organise and show up, but we know that these things take time. We recognise the importance in empowering members of our team to attend protests, meetings, and events that require in-person participation and advocacy. We want Josephmark to be a place where our team feels welcome to show up and speak out, together.
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Attend: We encourage all team members to take the time to go to protests, meetings or events β during work hours, if needed.
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Volunteer: We will also create space within our calendar for our team to regularly volunteer togetherβdoing things a little more outside of our comfort zones than simply using our existing skills. Here are the initial places on our radar:
LA:
- Anti Recidivism Coalition β providing professional mentorship for incarcerated people to apply to and interview for jobs.
- Downtown Women's Center β DWC envisions a Los Angeles with every woman housed and on a path to personal stability. Their mission is to end homelessness for women in greater Los Angeles through housing, wellness, employment, and advocacy.
- SELAH Neighborhood Homlessness Coalition βΒ a neighborhood-level movement (Silver Lake, Echo Park, Los Feliz, Atwater Village, and Hollywood) responding to homelessness in a proactive, compassionate, and effective way.
Australia (team predominantly in Brisbane):
- Community First Development β working with First Nations communities is based on the principle of self-determination. By invitation only, CFD connects skilled volunteers with the communities to complete projects determined and led by community.
- FareShare βΒ rescuing surplus food and cooks free, nutritious meals for people doing it tough + welcoming corporate volunteering.
- National Justice Project's Aboriginal Health Justice Project β a targeted health-law service for First Nations peoples and communities who have experienced discrimination in healthcare, or medical negligence.
- Sisters Inside β a holistic support and empowerment system for criminalised women and girls, and the closest thing AU has to a centralised charitable bail fund. SI have reached volunteer capacity for 2020 so we'll be getting in touch in 2021.
4 β Donating
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Match donations: Josephmark will match donations by the team to two selected organisations in AU and two in the US, leaving it to our team members to choose what's closest to their heart. We're actively looking into which ones we want to focus on and we'll update this page with our decisions. Once a decision is made, the initiative will be effective immediately.
LA:
- Black Girls Code β introduces computer coding lessons to young girls from underrepresented communities in programming languages such as Scratch or Ruby on Rails.
- BEAM LA β a collective of advocates, yoga teachers, artists, therapists, lawyers, religious leaders, teachers, psychologists and activists committed to the emotional/mental health and healing of Black communities.
AU:
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JM Anti-Racism Commitment Fund: We have committed $50K worth of company resources (e.g. designing and validating ventures, websites, brands, product strategies, video and development) towards organisations with a strong track record of accelerating the success of historically disenfranchised people. This fund will be distributed between our AU/LA studios + between new initiatives and existing ones.
5 β Creating a Better Workplace
- Recognise bias in hiring practices: Though we can never eliminate bias in hiring, we can learn to recognise the assumptions that inform them. We will reexamine our approach to job applicants by pinpointing our traditional markers of a "good" or "worthy" applicant, such as elite educational degrees and professionalism (nice headshots, certain manners of speech, etc.) that often signal economic or racial privilege. Rather than tokenising applicants of colour, we will place emphasis on hiring people who think outside the bounds of established practices, and who are excellent because they bring different professional and life experiences to the table.
- Leverage equity to create a true chorus of different voices: We reject the notion that solving the diversity "problem" at JM can be achieved merely by having more BIPOC in the room. We work towards an equitable culture by not only hiring people of diverse backgrounds, but by cultivating an environment in which they're heard and that puts the power of creative work and decision-making into their hands. Making the decisions as a studio that will move us forward in this respect requires diverse decision-makers, so we are dedicated to hiring BIPOC to more senior-level and leadership positions, and facilitating smooth tracks to promotion within our company.
- Create an environment of well-being: We want to create a workplace in which BIPOC people can thrive, and not burn out or overextend themselves. We plan to do this by revisiting the benefits we offer, and identifying gaps that may contribute to an already fraught relationship BIPOC often have with access to healthcare and resources. From there, we'll invest in different and/or additional benefits that allow employees to get what they need with more ease.
- Be explicit about our values: Once we've started implementing the above work, we will revisit our diversity and inclusion statements on our applications and onboarding manuals and explicitly outline our values and initiatives around workplace equity and inclusion. This will also include readings on anti-racism in the workplace in our required reading list on our onboarding manuals.
6 β Recognising
- Public holidays: Starting now, we will officially recognise Juneteenth as a holiday in the US, and use the day collectively to take part in activities and actions honouring Black history. We will continue to build momentum around Mates before Dates, celebrate and participate during NAIDOC week and continue to petition for a public holiday properly recognising Indigenous Australians.
Looking forward
We're in the midst of the most impactful civil rights movement of our era. Equality as an outcome requires us to address multiple lenses of discrimination, including but not limited to race, gender, ability, economy, environment and many others. Not to mention, the intersections between any number of these things. Though this page focuses on race, approaching our work with intersectionality front-of-mind is important to us.
This document is the first draft of one chapter in the work we're undertaking, and that which we have ahead of us.
π© We welcome and encourage feedback to [email protected]